Booking Terms and Conditions.

• Our minimum booking is 2 nights in low season and 3 or 4 nights in school holidays.
• We include one basket of logs for each wood burner and more large bags can be purchased from us. We also sell large trugs of wood for the outside fire-pits.
• Guests can either bring their own duvet covers/sheets or these can be ordered in advance of your stay for an additional charge.
• Group bookings are required to pay a damages deposit of £100 which will be returned at the end of the stay if the site is left as it was
• Sorry we do not accept dogs -as we are have livestock on the farm, we cannot allow dogs onto the site. 
• Parents are responsible for the supervision of their children at all times on site. Fron Farm Yurt Retreat will accept no responsibility for any personal injury sustained on the farm and we accept no responsibility for visitor’s  property. There are woods and ponds on site and children must not be allowed to go off and explore on their own without supervision.
• We are not a party site and will not tolerate music systems being played loudly, we expect that no loud noise be made after 10pm.  

Cancellations.

If you need to cancel your holiday please let us know as soon as possible. If we are advised at least 4 weeks or more before the start of your holiday, we will refund the full cost minus the non-refundable 15% booking fee. If you cancel within 4 weeks before the date of your holiday, no refunds will be given.  

Cancellations due to government public health measures for Covid-19 

If you have to cancel your booking because UK government public health measures imposed as a result of the Covid19 pandemic mean it is unlawful to travel to or to make use of the accommodation you booked, you may choose to :

• transfer your booking to a different date free of any administration charges, subject to availability. Price differences may apply on bookings made for alternative dates.
• obtain a refund of the amount already paid by you for the booking, less the £35 administrative costs which are incurred in booking and processing your holiday.

Part Cancellations due to Covid-19.

If local restrictions mean that some of your party cannot travel due to restrictions, then it would be expected that your booking goes ahead with the remaining members of the party. If any person(s) in your party needs to cancel, this will not affect the total cost of your booking.

No refunds are payable in the event that you cut short your stay.

Insurance.

We recommend that you take out travel insurance to cover your total stay.I